Tuesday, October 16, 2012

How to Solve the Problem “Outlook keeps asking for password”?

Many Outlook users complain that Outlook keeps asking for password (network password) repeatedly. Situation becomes worse when “Enter Network Password” pop-up message appears after every 20-30 seconds. Pop-up keeps on flashing even the user has entered correct username and password. Enabling the “Save Password” or “Remember Password” also does not solve the problem.

The possible reason for this problem can be:
  • Corrupted Outlook profile.
  • Registry has incorrect Protected Storage System information.
Solving corrupted Outlook profile problem:

This problem can be solved by creating a new outlook profile and connecting this profile to the .pst file of old profile (or damaged profile).
  1. Create new outlook profile.
  2. Locate the .pst file used by damaged profile (you can find it at location C:\Documents and Settings\ user_name \Local Settings\Application Data\Microsoft\Outlook\Personal Folders.pst).
  3. Configure new profile to use .pst file of old profile. This can be done by following the given below steps (based on MS Outlook 2010):
    1. Open Outlook.
    2. File tab -> Info -> click Account Settings (in Outlook 2007 Account Settings option is available in Tool menu, in Outlook 2003 and 2002 Tool -> Options).
    3. E-mail tab-> click your email account. (in Outlook 2003 and 2002 Mail Setup -> Email Accounts -> View or change existing e-mail accounts - > Next)
    4. In the "Account Settings" dialog box Click "Change Folder".
    5. Click New Outlook Data File-> click Office Outlook Personal Folders File-> click OK.
    6. Browse and locate the .pst file of old profile-> click OK.
Solving Incorrect Registry information Problem:
  1. Close all the programs
  2. Click Start -> Run
  3. Enter "Regedit" and Click "Ok"
  4. Locate the folder : HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  5. Edit Menu-> New-> Expandable String Value
  6. Name it as "AppData"
  7. Double click new entry and write "%USERPROFILE%\Application Data" in "Value data field" box.
  8. Click "OK" and Close the registry editor.
Note: Before following this solution make sure that you have created a backup copy of registry.

I hope that with the help of these two methods you can make outlook to remember your mail password. So no more complaints that Outlook keeps asking for password.

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